Have a questions?

FAQS

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How do I place an order?

Due to some reasons, the official website of Gien Creatives is not available for direct purchase of products. It is only used as a display. If you need to purchase products, please click the Aliexpress link on the product page to visit our store

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How long does the delivery take?

The estimated delivery time is between 6-10 business days which varies from country to country. Delivery times can be affected by local holidays, customs processing, distance, weather conditions, promotional campaign seasons and other external factors. Other circumstances beyond our control can arise and we would like to ask for your understanding and patience in these situations.

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How do I adjust the strap?

If you have any questions, please contact us immediately to send a video tutorial

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Is the case common to all models?

No, please ensure that your product is a genuine Casio/Apple/Huawei watch before purchase, and check the product page for adaptation information to purchase (for example, Casio Ga-2100/Gma-s2100/Gm-2100 are three models of case, not the same).

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