Shipping policy

Shipping Policy

Thank you for shopping with us. Please review our shipping policy carefully before placing your order.

Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Customized or pre-order items may require additional processing time. Specific timelines will be stated on the product page.

We offer international shipping to most countries and regions.

Estimated delivery times (after dispatch):

Delivery times may vary depending on destination, customs clearance, and local carrier conditions. These timeframes are estimates and not guaranteed.

Shipping costs are calculated at checkout based on your location, shipping method, and order weight.
Any promotional free shipping offers will be clearly indicated on the product or checkout page.

International orders may be subject to customs duties, taxes, or import fees, which are determined by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping fee.
We are not responsible for delays caused by customs clearance.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Tracking updates may take 24–72 hours to appear depending on the carrier.

Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for orders lost or delayed due to incorrect or incomplete addresses provided by the customer.
If a package is returned due to delivery failure, reshipping costs may apply.

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.
If a package is lost in transit, we will assist you in contacting the carrier and investigating the issue.

If you have any questions regarding shipping, please contact us via our Contact Us page.

We are committed to providing reliable shipping and clear communication throughout your order process.